Privacy Policy
Privacy policy
Welcome to Medilio.in, an online B2B pharmacy operated by Medilio Enterprise Private Limited. At Medilio, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our mobile application, and avail of our pharmacy services.
1. Information We Collect
1.1 Personal Information: When you register on Medilio.in or use our services, we may collect personal information such as your name, contact details, drug license, GST details, and address.
1.2 Health Information: To provide pharmacy services, we may collect health-related information, including prescription details, medical history, and other relevant information necessary for your healthcare needs.
1.3 Payment Information: If you make purchases on Medilio.in, we collect payment information, including credit/debit card details or other payment methods, to process transactions securely.
1.4 Usage Information: We gather information about your interactions with our website and mobile application, including browsing patterns, pages visited, and features used. This helps us enhance user experience and improve our services.
2. How We Use Your Information
2.1 Pharmacy Services: We use your personal and health information to provide pharmacy services, process orders, and deliver medications to your doorstep.
2.2 Communication: We may use your contact information to send transactional messages, updates, and promotional communications related to our services. You can opt-out of promotional communications at any time.
2.3 Personalization: We use collected data to personalize your experience on Medilio.in, including product recommendations and content tailored to your preferences.
2.4 Security: Your information is crucial to us, and we employ robust security measures to protect it from unauthorized access, disclosure, alteration, or destruction.
3. Sharing Your Information
3.1 Service Providers: We may share your information with trusted service providers who assist us in delivering pharmacy services, processing payments, and improving our website and application.
3.2 Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as court orders or government investigations. @subject to Surat jurisdiction only.
4. Your Choices
4.1 Account Settings: You can review and update your account information through your Medilio.in account settings.
4.2 Communication Preferences: You can manage your communication preferences by opting in or out of promotional messages.
4.3 Cookies and Tracking: You can modify your browser settings to decline cookies or receive alerts when cookies are being sent. However, certain features may be limited without cookies.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Changes to Privacy Policy
Medilio reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on medilio.in . We recommend regularly reviewing this policy to stay informed about how we collect, use, and protect your information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at help@medilio.in.
Thank you for choosing Medilio.in for your healthcare needs. Your trust is important to us, and we are committed to safeguarding your privacy.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and Medilio Enterprise Pvt. Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Medilio Enterprise Pvt. Ltd. for your use of the website www.ajinfosoft.com This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances: (a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
At Refund time, Domain, Hosting & SSL Certificated charges will be deducted because company already purchased it as per client requirenments. If client want then company will transfer Domain to client's account.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature.
